A serene getaway in Mahabaleshwar offering nature, comfort, and unforgettable valley views.
Terms & Conditions & Privacy Policy
Terms & Conditions
Smoking & Drinking Policy
Dear Guests,
To ensure a comfortable and safe stay for all
Smoking is strictly prohibited inside the rooms. We request you to use designated outdoor smoking areas to maintain room hygiene and guest comfort.
Drinking is permitted inside rooms for personal use, but must be done responsibly and in accordance with government laws and legal age limits. Excessive consumption, loud behavior, or any disturbance to other guests will not be tolerated.
We appreciate your cooperation in maintaining a peaceful environment at our resort.
Warm regards,
Team Arc Valley Resort
To ensure a comfortable and safe stay for all
Smoking is strictly prohibited inside the rooms. We request you to use designated outdoor smoking areas to maintain room hygiene and guest comfort.
Drinking is permitted inside rooms for personal use, but must be done responsibly and in accordance with government laws and legal age limits. Excessive consumption, loud behavior, or any disturbance to other guests will not be tolerated.
We appreciate your cooperation in maintaining a peaceful environment at our resort.
Warm regards,
Team Arc Valley Resort
Booking & Cancellation Policy
Dear Guests,
We truly value your time and trust in booking with us. To maintain fairness and clarity, please review our cancellation and refund guidelines:
100% refund: Cancellation made 15 days or more before the check-in date.
20% deduction: Cancellation made 8 to 14 days before check-in.
50% deduction: Cancellation made 4 to 7 days before check-in.
No refund: Cancellation made within 3 days of the check-in date.
Note
If a booking is made within 15 days of check-in, the same refund rules will apply based on the number of days left before check-in. Thank you for your understanding and cooperation.
Warm regards,
Team Arc Valley Resort
We truly value your time and trust in booking with us. To maintain fairness and clarity, please review our cancellation and refund guidelines:
100% refund: Cancellation made 15 days or more before the check-in date.
20% deduction: Cancellation made 8 to 14 days before check-in.
50% deduction: Cancellation made 4 to 7 days before check-in.
No refund: Cancellation made within 3 days of the check-in date.
Note
If a booking is made within 15 days of check-in, the same refund rules will apply based on the number of days left before check-in. Thank you for your understanding and cooperation.
Warm regards,
Team Arc Valley Resort
Privacy Policy
Your Privacy Matters to Us
At Arc Valley Resort, we value your trust and are committed to protecting your personal information. Whether you’re browsing our website or making a booking, your data is handled with care and confidentiality.
What Information We Collect/strong>
When you get in touch with us or make a reservation, we may collect:
- Your name, contact number, and email
- Booking details like dates, number of guests, and preferences
- Information from how you interact with our website (such as location, device info, or pages visited)
We may also use cookies to give you a smoother browsing experience.
How We Use Your Information
We use your details to:
- Confirm your stay and respond to your inquiries
- Improve our services based on your feedback and usage
- Share offers, updates, or resort news (only if you choose to receive them)
We never sell or misuse your personal data. Any third-party services (like payment gateways or booking platforms) are used securely and responsibly.
Your Control
You can always
- Ask to see the information we hold about you
- Request that we update or delete your data
- Opt-out from any promotional emails